Privacy Policy

At facet design, we respect the intimate nature of the commissions we craft and the relationships we form with our clients. This Privacy Policy details the standard procedures governing information transmitted through our showroom scheduling wizard, shop inquiries, and general correspondence.

1. Information We Collect

When you initiate an inquiry or book a private showroom viewing, we gather basic indicators necessary to provide our bespoke services:

• Your name, email address, and phone number.
• Design references, sizing coordinates, and stone preferences provided in booking forms.
• Email correspondence history to maintain records of custom alloy compositions.

2. Intended Utilization of Data

Your information is held in strict confidence. We employ this data solely to:

• Verify scheduler slot availability and issue private gallery security keys.
• Customise jewelry sizing, metals, and gemstone offerings during bespoke commissions.
• Transmit exclusive private collection updates if you subscribe to our private mailing register.

3. Third-Party Restrictions

facet design will never rent, sell, or trade your personal details with third-party advertisers. Data is shared only with trusted systems directly required to execute your requests (such as mailing coordinates for secure delivery or cloud schedule management platforms).

4. Retention of Records

Because fine jewelry is designed to be passed down through generations, we preserve custom gold mixture ratios and metal alloying specifications for historical records. If you wish to have your contact details modified or deleted, please contact us directly at support@facetdesignjewelry.com.